Contact Public Broadcasting Service Customer Service
Public Broadcasting Service Phone Numbers and Emails
Toll-Free Number:
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(800) 531-4727PBS Shop
Customer Service:
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(737) 707-3370Austin City Limits
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(937) 220-1600ThinkTV
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(703) 739-5000
Public Broadcasting Service Emails:
How to Contact Public Broadcasting Service?
Most Popular Number:
| Total calls: 41 | Last call: Apr 28, 2025 |
Public Broadcasting Service Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Public Broadcasting Service Customer Service is rated at 2.8 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.
The best phone number to call Public Broadcasting Service is 8005314727. 56% of consumers used this number to address their issues and concerns.
The longest wait times are on Thursday and Friday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Public Broadcasting Service may ask you for the following information to identify you as a customer: phone number, address or zip code or first and last name.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Public Broadcasting Service Customer Service is rated at 2.8 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.
The best phone number to call Public Broadcasting Service is 8005314727. 56% of consumers used this number to address their issues and concerns.
The longest wait times are on Thursday and Friday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Public Broadcasting Service may ask you for the following information to identify you as a customer: phone number, address or zip code or first and last name.
People call Public Broadcasting Service mainly because of account, payments and charges.
6% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact Public Broadcasting Service is viewer@pbs.org. 35% of customers use this email address to address their issues and concerns.
Contact Information
Public Broadcasting Service Website:
Public Broadcasting Service Help Center:
Corporate Office Address:
Other Info (opening hours):
Additional Address:
ThinkTV
110 South Jefferson Street
Dayton, OH 45402, US
Fax: +1 (937) 220-1642
PBS Programs:
American Experience
One Guest Street
Boston, MA 02135, US
American Masters
825 Eighth Avenue
New York, NY 10019-7435, US
Austin City Limits
P.O. Box 7158
Austin, TX 78713, US
Finding Your Roots
3939 Campbell Avenue
Arlington, VA 22208, US
PBS NewsHour
3939 Campbell Avenue
Arlington, VA 22206, US
POV
P.O. Box 25462
Brooklyn, NY 11202-5462, US
Fax:
Public Broadcasting Service Customer Service Reviews
My concerns were addressed quickly and completely. I was treated with respect and felt heard. I appreciate the help I received.
They have been great, interested in weather I'd get an answer. They were interested in me and if PBS would answer me.
How Good is Public Broadcasting Service's Customer Service?
Summary of Public Broadcasting Service Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Public Broadcasting Service?
Account Question:
- “Subscription cancelation”
- “Acct”
- “When subscription expires”
Product/ Service Question:
- “Cannot access pass book”
- “None of the pbs channels are working”
- “Can’t access Finding my Roots”
Payments and Charges Question:
- “Billing”
- “House bill 1224”
- “I'm being charged 3x a month.”
Request for Information Question:
- “To discuss showing the documentary Delores which you produced”
- “Confirming Passport membership”
- “Checking status of a Passport membership”
Shipping and Delivery Question:
- “I have not received my 60's & 70's 6 dvd &cd set”
- “Did not receive gift after $150 donation”
- “Undelivered products”
Activation/ Cancellation Question:
- “Need to unsubscribe”
- “Can’t activate Passport”
- “To cancel subscription”
Staff Question:
- “Need service”
Other Question:
- “Inquiring when Doo *** Project will be shown again?”
- “Why are you not shy all creatures great and small on Sunday night at 9pm?”
- “Angry”
Compare Public Broadcasting Service Customer Service To
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